--- title: Terms And Conditions date: 2025-10-02T10:51:06Z modified: 2025-12-02T13:48:38Z permalink: "https://rainbowvapes.co.uk/terms-conditions/" type: page status: publish excerpt: "" wpid: 279850 parent: "" ancestors: [] children: [] timestamp: 2025-12-02T13:48:38Z tags: [] --- \[et\_pb\_section fb\_built=”1″ admin\_label=”section” \_builder\_version=”4.16″ global\_colors\_info=”{}”\]\[et\_pb\_row admin\_label=”row” \_builder\_version=”4.16″ background\_size=”initial” background\_position=”top\_left” background\_repeat=”repeat” global\_colors\_info=”{}”\]\[et\_pb\_column type=”4\_4″ \_builder\_version=”4.16″ custom\_padding=”|||” global\_colors\_info=”{}” custom\_padding\_\_hover=”|||”\]\[et\_pb\_text admin\_label=”Text” \_builder\_version=”4.27.4″ background\_size=”initial” background\_position=”top\_left” background\_repeat=”repeat” hover\_enabled=”0″ global\_colors\_info=”{}” sticky\_enabled=”0″\] # **Rainbowvapes Ltd – Terms & Conditions** These Terms and Conditions (“Terms”) apply every time you access our website and/or place an order with Rainbowvapes Ltd. By using our website, you agree to be bound by these Terms. Please read them carefully and keep a copy for your records. 👉 **You must be over 18 years of age to purchase from Rainbowvapes Ltd.** --- ## **1. Ownership** 1.1 This website is owned and operated by **Rainbowvapes Ltd**. 1.2 All rights in this website are owned by us. Any unauthorised use, copying or modification is prohibited. --- ## **2. Ordering Goods** 2.1 All orders are subject to acceptance. By placing an order, you confirm that you are over 18. 2.2 When you submit an order, you will receive an acknowledgement email. This confirms receipt of your order but does not constitute acceptance. A contract is formed when goods are dispatched. Title to the goods passes to you on delivery. 2.3 Promotional codes are non-transferable and may only be used in accordance with their terms. Misuse may result in orders being processed without benefits applied or additional charges made. 2.4 For cancellations or returns, please see our **Returns Policy**. --- ## **3. Payment & Pricing** 3.1 While we aim to keep product information accurate, errors may occur. If an error is found before dispatch, we will notify you and offer the option to cancel or proceed with corrected details. 3.2 All prices include VAT. 3.3 Discounts, vouchers, and promotions are offered at our discretion and may be withdrawn at any time. --- ## **4. Delivery** 4.1 Certain remote areas may be excluded from delivery services. You will be notified at checkout if this applies. 4.2 We aim to deliver on time but cannot guarantee exact delivery dates and accept no liability for delays. 4.3 All orders are subject to stock availability. 4.4 Some deliveries may require a signature. 4.5 Lost parcels: uninsured deliveries (e.g., 1st Class) are at the customer’s risk and non-refundable. 4.6 Faulty items: contact us to arrange a remedy. Refunds will include return postage. 4.7 Incorrect addresses: responsibility lies with the customer. If returned, additional postage costs may apply for resending. --- ## **5. Privacy Policy** Your data is protected under our **Privacy Policy**, which details how we collect, use, and safeguard your information. --- ## **6. General Terms** - English law governs these Terms. - We are not liable for indirect, incidental, or consequential losses. - Our liability is limited to the value of goods purchased, including possible damage to devices used with our products. - We may transfer rights or subcontract obligations. You may not assign rights without written permission. - We reserve the right to amend these Terms at any time. - Use of third-party links is at your own risk. - Intellectual property rights remain with us and our licensors. - Unauthorised use of website materials is prohibited. --- ## **7. Copyright** 7.1 This website and its content are protected by UK, European, and international intellectual property laws. 7.2 You are granted a limited, non-exclusive, revocable licence for personal use only. 7.3 Commercial exploitation of this site is prohibited. 7.4 Linking to our homepage is permitted, provided it is not misleading or damaging to our reputation. --- ## **8. Age Verification – 1account** By using our website, you consent to age verification via **One Account Mobile Limited (1account)**. Data may be shared with third-party providers for verification purposes in compliance with UK law. Full details can be found in 1account’s privacy policy at [1account.net](https://1account.net). --- # **Refunds & Returns Policy** ### **Eligibility** - Returns accepted within **30 days** of purchase. - Items must be unused and in original condition. - After 30 days, warranty issues are handled by the manufacturer. ### **Refunds** - Refunds processed within 14 days of approval. - Refunds are not available for: - Opened e-liquids (due to hygiene reasons). - Missing parcels sent via uninsured post (e.g., 1st Class). - Damage caused by misuse (e.g., squeezing bottles too hard). ### **Exchanges** We replace defective or damaged items with the same product. Contact: **info@rainbowvapes.co.uk**. ### **Returns Address** Rainbowvapes Ltd 1 Cawthorne Lane Wrelton, Pickering North Yorkshire YO18 8PQ Return shipping costs are the responsibility of the customer unless the item is faulty or sent in error. --- # **Privacy Policy** Rainbowvapes Ltd (“we”, “our”, “us”) is committed to protecting your privacy. ### **Information Collected** - Personal details (name, contact info, payment info). - Website usage data (cookies, IP addresses, etc.). - Communications sent via email or messages. ### **Use of Information** - To process orders and payments. - To improve our website and services. - To contact you with order or account information. ### **Data Retention** We retain personal data only as long as necessary. ### **Disclosure** We may share data with: - Payment processors, delivery partners, and service providers. - Credit reference agencies (for trade accounts). - Law enforcement where legally required. ### **Cookies** We use cookies to personalise content and analyse traffic. You may disable cookies in your browser, but this may affect website functionality. ### **Your Rights** - Access and update personal data. - Request deletion (subject to legal and security requirements). - Contact us at **hello@rainbowvapes.co.uk** with privacy queries. --- # **Medical Disclaimer** ⚠️ Electronic cigarettes are intended for **existing smokers aged 18+** as an alternative to tobacco. Do **not** use if you: - Are under 18. - Are pregnant, breastfeeding, or planning pregnancy. - Have a medical condition (e.g., heart disease, severe hypertension, diabetes). - Are allergic to nicotine or any listed ingredients. Nicotine is addictive and may be hazardous to health. Always consult your doctor before using e-cigarettes or e-liquids. --- # **Company Information** **Rainbowvapes Ltd** 📍 1 Cawthorne Lane, Wrelton, Pickering, North Yorkshire, YO18 8PQ 📧 hello@rainbowvapes.co.uk 📞 \[Insert business phone number if applicable\] Company Number: **09774872** VAT Number: **GB266305407** \[/et\_pb\_text\]\[/et\_pb\_column\]\[/et\_pb\_row\]\[/et\_pb\_section\]